FAQs & Policies
FREQUENTLY ASKED QUESTIONS
How are your set-ups different than other companies?
We are currently the only Utah company offering Tents and Teepees! Our handmade tents have been modified to be shorter in length, so that our guests can see each other easier, in addition to the tents being taller to allow more room and are visibly more pleasing! All of our tents are handmade and hand sewn.
How much space is needed?
Each tent/teepee set up is approximately 5'H x 40'' W x 75'' L. Slumber Lane does not move any furniture and the space will need to be empty and ready for set up upon our arrival. For parties with more than 5 tents/teepees, a site visit may be appropriate to ensure enough room for each setup.
What is your sanitization protocol?
We take sanitization and everyone’s health and safety very seriously. All linens are laundered in fragrance free, hypo-allergenic, antibacterial detergent after each use, regardless of whether they were slept on. Mattresses are protected by waterproof protectors and washed before and after each use. All materials are disinfected after each party.
Decorative throw pillows are provided but not for sleeping. Children should bring their own sleeping pillows. Pillows are for purchase if needed, and you’re able to purchase packages to create your own pillow case!
What payment is required and what is your cancellation policy?
A $150 retainer is required to reserve a theme and date. 14 days prior to your event, the remainder of the cost is due. No refunds are given 14 days prior to the event.
What is the minimum age?
Due to safety reasons, our tents/teepees are for children 5 and older.
Do you deliver?
Absolutely! We design it, set it up, and return the next day to pick it all up! Fees - Delivery is FREE for Park City (84060 and 84098), which includes Deer Valley. Thank you for supporting a local business!
Kamas, Heber, Midway, and surrounding areas - $50
Can children share a tent?
Due to safety reasons only one child is permitted per tent.
How far in advance should I book?
We can take bookings up to six months in advance and prefer that you book your event as soon as you have settled on a date. Payment of a $150+ deposit secures your preferred date and theme. We request that your final count of attendees be as accurate as possible, however the final numbers can be confirmed as late as 14 days before the event.
Can I add on additional sleepover tents?
Yes! Each additional tent is $80. Please note that more than 5 tents/teepees require an ample amount of space that will need to be approved. A site visit may be appropriate.
How long do we have the tents and what is the drop off and pick up time?
For Sleepovers and Late Overs, we usually drop off mid to late afternoon, and pickup up late morning the next day. But, this can all be discussed based on your needs!
Do you plan custom parties?
Yes! Tell us your big ideas and we can go from there.
Policies
Venue
The area in which the tents/teepees will be placed, should be large enough to adequately provide space for each tent/teepee set up.
WE DO NOT MOVE FURNITURE, and furniture and other items should be removed prior to our arrival. There should be NO pets and NO smoking near the event location, tents/teepees, or any Slumber Lane product. If your event should take place in a location other than your home (hotel or a clubhouse) you are responsible for all fees, damages, and liabilities for that space.
Tent and Teepee Care
Please only provide light dry snacks and clear liquids, when inside the tents/teepees. Please no red sauce, berries, slime, messy foods, makeup, nail polishes, paint, markers, etc., when in or around the tents/teepees or Slumber Lane products. We would like to maintain the high quality of our Slumber Lane products.
Damages
Any damage to the property of Slumber Lane will result in assessment of charges to the client and loss of deposit. Please keep items that will stain or damage our fabrics and linens out of the tents. Some of these items include red sauce, berries, paint, markers, nail polish, makeup, colored drinks, food, or slime products.
Decor
The decorative pillows are not meant for sleeping purposes, they are solely for decoration. The display trays in front of the tent are also used as décor and to hold any “extras” or favors the client may add to their package. Please do not use them for arts & crafts, spa products, etc. No sleeping pillows are provided for sanitary purposes.
Outdoors
Some of our Slumber Lane products are suitable for outdoors for an additional $75 fee and larger security deposit. All Slumber Lane products are to be kept away from any flames or fires, and all sprinkler or watering systems are to be turned off until all Slumber Lane products are removed from the premises.
{And don’t forget to turn them back on when we leave :-)}
Cancellation and Refunds
If you need to cancel or change dates, you must notify us at least 14 DAYS prior to your event. A change of dates will be based on availability of the preferred date and Slumber Lane is not required to make room on other dates. No refunds are granted for cancellations within 14 days of your event date.
Issues
Slumber Lane is not responsible for damage or loss of our inventory once placed at an event location. We assume no responsibility or liability for accidents or damages. The client will be held entirely financially responsible for any defacing or damage of our property.
Slumber Lane is not responsible for any activities that take place during the rental period of our products that might result in an allergic reaction. Nor are we responsible for allergic/medical reactions that are a result of the linens, pillows, decor, food, wearing of costumes, or materials given at the event.
When a deposit placed, you are agreeing that you have read and understand our Policies, Procedures, Terms and Conditions.